Online Version

Facebook Feed

  • VACANCIES: BR PropertiesMay 17, 2022
    INTERNSHIP OPPORTUNITY Finance and Administration Closing date: 18th May 2022.
  • BANANA CLUB HOSTS FIRST MAUN EDITIONMay 17, 2022
    The artist-led collective, Banana Emoji Productions in collaboration with the European Union Delegation in Botswana hosted the beloved BANANA CLUB dialogues in Maun on the 14th of May 2022.  The multi-disciplinary creative group is committed to working with artists […]
  • Orange Botswana CEO among Africa’s most inspirational women in leadershipMay 12, 2022
    – Declares House of Rose House of Rose Professional Pte. Ltd (HORP) has announced its 2022 List of Africa’s Most Inspirational Women in Leadership. The list included over 100 inspirational leaders and was curated by House of Rose Professional […]
  • Unions ‘consider’ a Workers PartyMay 12, 2022
    Masisi snubbed trade unions on Workers Day, chose Khawa BOFEPUSU warn Masisi that Khawa could cost him elections Opposition will be top beneficiary of a Workers Party -Analyst BAKANG TIRO editors@thepatriot.co.bw Aggrieved trade union federation, Botswana Federation of Public, […]
  • Munyadzwe breeds, commercialises phane wormMay 12, 2022
    “We have had clients from as far as England, Ethiopia, Nigeria, Ghana and they really like the phane worms. People are talking about snack protein, and we are part of that revolution, food security, healthy sources of protein, going […]
  • About Us
  • Advertise
  • Disclaimer
  • Contact Us
  • Login
  • Register
Wednesday, May 18, 2022
17 °c
Gaborone
21 ° Tue
22 ° Wed
24 ° Thu
26 ° Fri
The Patriot On Sunday
Advertisement
  • Home
  • News
  • Business
  • Lifestyle
  • Sport
  • Analysis & Opinions
  • Vacancies & Tenders
No Result
View All Result
Cart / $0.00

No products in the cart.

  • Home
  • News
  • Business
  • Lifestyle
  • Sport
  • Analysis & Opinions
  • Vacancies & Tenders
No Result
View All Result
The Patriot On Sunday
No Result
View All Result
Home Business

Absa launches Digital Corners

patriot by patriot
April 21, 2021
in Business
0
Absa launches Digital Corners

Pheko-Moshagane

491
SHARES
1.4k
VIEWS
ShareShareShare

By Keabetswe Pheko-Moshagane

MD, Absa Bank Botswana

In 2020, we successfully completed our transition from Barclays Plc to Absa. Following this milestone, we birthed a new brand and a new strategy, which will focus on below: • Purposeful leadership with a focus on customer, client and community • Pursuing growth selectively and defending our market share • Accelerating digital first business • Building our entrepreneurial culture and creating a future fit workforce • Protecting returns: by focusing on capital consumption and efficiencies. Ladies and gentlemen, we are intentional about building a scalable digitally led business so that we can meet our customers’ ever-evolving needs.

I am proud to announce that we have made notable strides in this regard, as we launched products and services such as: • Sky Branch – which enables our customers to transact through our contact center over phone • NovoFX – a mobile app that allows foreign currency denominated transactions online. • Chat Bot, Abby – a robot that enables customers to make enquiries and transact on WhatsApp. • Business Banking app – which enabled our business banking clients to transact online.

Over the last year as we ramped up our digitalization drive, we saw our customers increase their uptake of digital offerings by more than 34%, indicating that customer preferences are mounting towards self-service channels.

Today’s engagement speaks to our commitment to helping our customers find a way to get things done. At Absa, we call this Africanacity. As a pan-African bank, we are inspired by the immense potential on our continent and are always looking for innovative solutions to help our stakeholders reach their goals. Today, we officially launch our Digital Corners in Gaborone Industrial Branch. Through our Digital Corners, customers will be able to do an array of transactions online. This will save time and should also reduce queues in our branches as we have enhanced customer self-service channels. These include forex payments, transfers, bill payments, mobile wallet, and card management. Moreover, customers will have access to other services which include digital channels on-boarding, digital channels activations and credit card payments to mention a few. The Covid-19 pandemic has forced us to adapt and find new ways of doing business. As your loyal banking partner, it would have been remiss of us not to address and solve one of the greatest challenges that humanity has ever faced. Customer experience and client centricity remains at the core of our strategy. It is my hope that our Digital corner will enhance our customers’ experience by offering them convenience and improved serviced delivery. Let me not take any more of your time, my parting sentiment to you, is that these are unprecedented times, but it is through our challenges that we grow. I often think about all the inventions that we take for granted today – the light bulb, the wheel, the microwave. All these innovations, started with a challenge or a problem, so I believe we are in the right time to birth the greatest innovations and make dreams come true. Lastly, I would like to appreciate and thank you for being here as we unveil our first ever Digital corners. I am confident that we will continue to solution for our customers and provide relevant services, which will continue to position us a customer centric bank.  

*This is part of a speech delivered by Absa Bank Botswana Managing Director Keabetswe Pheko-Moshagane at the inauguration of Absa Bank Botswana Digital Corner 

Related

Get real time update about this post categories directly on your device, subscribe now.

Unsubscribe
  • VACANCIES: BR PropertiesMay 17, 2022
    INTERNSHIP OPPORTUNITY Finance and Administration Closing date: 18th May 2022.
  • BANANA CLUB HOSTS FIRST MAUN EDITIONMay 17, 2022
    The artist-led collective, Banana Emoji Productions in collaboration with the European Union Delegation in Botswana hosted the beloved BANANA CLUB dialogues in Maun on the 14th of May 2022.  The multi-disciplinary creative group is committed to working with artists […]
  • Orange Botswana CEO among Africa’s most inspirational women in leadershipMay 12, 2022
    – Declares House of Rose House of Rose Professional Pte. Ltd (HORP) has announced its 2022 List of Africa’s Most Inspirational Women in Leadership. The list included over 100 inspirational leaders and was curated by House of Rose Professional […]
  • Unions ‘consider’ a Workers PartyMay 12, 2022
    Masisi snubbed trade unions on Workers Day, chose Khawa BOFEPUSU warn Masisi that Khawa could cost him elections Opposition will be top beneficiary of a Workers Party -Analyst BAKANG TIRO editors@thepatriot.co.bw Aggrieved trade union federation, Botswana Federation of Public, […]
  • Munyadzwe breeds, commercialises phane wormMay 12, 2022
    “We have had clients from as far as England, Ethiopia, Nigeria, Ghana and they really like the phane worms. People are talking about snack protein, and we are part of that revolution, food security, healthy sources of protein, going […]
The Patriot On Sunday

© 2022 Copyright The Patriot On Sunday - Inspired by Search Mart.

Navigate Site

  • About Us
  • Advertise
  • Disclaimer
  • Contact Us

Follow Us

No Result
View All Result
  • Login
  • Sign Up
  • Cart
  • Home
  • News
  • Business
  • Lifestyle
  • Sport
  • Analysis & Opinions
  • Vacancies & Tenders

© 2022 Copyright The Patriot On Sunday - Inspired by Search Mart.

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?