The A re Bue competition which saw over a thousand entries from participants came to an exciting grand finale today, with Joseph Jobe, Tshepo Isaac Mogatle and Outule Keatimilwe, Botswana Insurance Company (BIC) customers, walked away with all expenses paid holiday packages. The campaign was inspired by the insurer’s desire to provide customers with first grade service from its robust Are Bue digital platform which enables customers to give instant feedback.
As one of the first short-term insurers in Botswana, BIC has contributed monumentally toward building and molding the landscape of the insurance industry in Botswana through their in-depth knowledge and expertise. They have attained a Moody’s rating of Baa2 and boast a vast portfolio of clients across a myriad of industries.
“We are grateful for the support we get from Batswana. Our purpose is driven by the urge to make their lives better. For this reason, customer feedback is crucial for improving our systems, products and services. We embrace customer centricity. The competition was designed to draw our customers to our Are Bue platform which enables them to provide detailed feedback on the customer service they receive, the adequacy with which they are assisted and any other complaints they may have,” says BIC CEO, Newton Jazire stated.
Winners welcomed the prizes. The first prize package included a five-day Premier Suite and deluxe room at Cresta Mowana Safari Resort and Spa, Kasane for four persons on a bed only basis, all meals, spa treatments and selected activities included to the amount of P24,000. The second prize package included a single Executive Suite for two nights at Cresta Maun on a bed and breakfast basis for two persons, all meals and extras as specified by Botswana Insurance Company worth P5,000. The third prize package included an Executive Suite for one night at Cresta Mahalapye on a bed and breakfast only for two persons, all meals and extras as specified by Botswana Insurance Company to the amount of P4,000.
The draw took place in Cresta Lodge Gaborone. Winners were randomly drawn from a pool of entrants and notified through the telephone. All winners had to produce valid original identification documents in the form of either their OMANG (citizens) or Passport (non-citizens) when claiming their prizes.
The competition was overseen by credible auditing group, PricewaterhouseCoopers (PwC) with strict adherence to Gambling Authority guidelines. These ensured that the competition was transparent and that it ascribed by the highest ethical standards. BIC is known to become the most reputable short-term insurance company. They have maintained the largest market share for short term solutions and we have recently been recognized as the Best General Insurance Company in the Global Banking and Finance awards of 2021.
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