• BOBA Drugs and Substance Abuse Awareness tournament in JwanengAugust 30, 2025
    RelatedPosts BOBA Drugs and Substance Abuse Awareness tournament in Jwaneng Bold pitch for BETP 346 perish in road mishaps 
  • Statistics Botswana flat brokeAugust 29, 2025
    Statistics Botswana flat broke   RelatedPosts Statistics Botswana flat broke Botswana\’s Top 100 CEOs unveiled Betway fixingwithdrawal glitches Suspend 2025 Agric census due to budget constraints Struggles to pay staff salaries, suppliers, etc Management reported to minister, misappropriationalleged  … Read more: Statistics Botswana flat broke
  • Botswana\’s Top 100 CEOs unveiledAugust 29, 2025
    Botswana's Top 100 CEOs unveiled Progressive Institute to hostTop CEO Conference&Awards Geared towards honouring and cementing resolute leadership GORATAONE KGOSIMORE RelatedPosts Statistics Botswana flat broke Botswana\’s Top 100 CEOs unveiled Betway fixingwithdrawal glitches editors@thepatriot.co.bw   The Progressive Institute has… Read more: Botswana\’s Top 100 CEOs unveiled
  • DIALOGUE VACANCYAugust 28, 2025
      WE ARE HIRING FOR WHAT’S NEXT RelatedPosts DIALOGUE VACANCY TENDER NOTICE CHOPPIES VACANCY – ASIAN CHEF Botswana’s leading agency is looking for the best talent. At The Dialogue Group (TDG), bold thinking meets precision delivery and work that… Read more: DIALOGUE VACANCY
  • Betway fixingwithdrawal glitchesAugust 27, 2025
    Betway fixingwithdrawal glitches Partners with banks for seamless transactions Punters decry limited withdrawals, inconveniences Mabiletsa appreciates strong relationship with VIP clients KITSO RAMONO RelatedPosts Statistics Botswana flat broke Botswana\’s Top 100 CEOs unveiled Betway fixingwithdrawal glitches editors@thepatriot.co.bw   Betway… Read more: Betway fixingwithdrawal glitches
  • Home
  • News
  • Business
  • Lifestyle
  • Sport
  • Analysis & Opinions
  • Vacancies & Tenders
  • Login
  • Register
Sunday, August 31, 2025
17 °c
Gaborone
21 ° Tue
22 ° Wed
24 ° Thu
26 ° Fri
The Patriot On Sunday
Advertisement
  • Home
  • News
  • Business
  • Lifestyle
  • Sport
  • Analysis & Opinions
  • Vacancies & Tenders
No Result
View All Result
Cart / $0.00

No products in the cart.

  • Home
  • News
  • Business
  • Lifestyle
  • Sport
  • Analysis & Opinions
  • Vacancies & Tenders
No Result
View All Result
The Patriot On Sunday
No Result
View All Result
Home Business

Absa launches Digital Corners

patriot by patriot
April 21, 2021
in Business
242
0
Pheko-Moshagane

Pheko-Moshagane

491
SHARES
1.4k
VIEWS
ShareShareShare

By Keabetswe Pheko-Moshagane

MD, Absa Bank Botswana

RelatedPosts

Botswana\’s Top 100 CEOs unveiled

Betway fixingwithdrawal glitches

Bold pitch for BETP

In 2020, we successfully completed our transition from Barclays Plc to Absa. Following this milestone, we birthed a new brand and a new strategy, which will focus on below: • Purposeful leadership with a focus on customer, client and community • Pursuing growth selectively and defending our market share • Accelerating digital first business • Building our entrepreneurial culture and creating a future fit workforce • Protecting returns: by focusing on capital consumption and efficiencies. Ladies and gentlemen, we are intentional about building a scalable digitally led business so that we can meet our customers’ ever-evolving needs.

I am proud to announce that we have made notable strides in this regard, as we launched products and services such as: • Sky Branch – which enables our customers to transact through our contact center over phone • NovoFX – a mobile app that allows foreign currency denominated transactions online. • Chat Bot, Abby – a robot that enables customers to make enquiries and transact on WhatsApp. • Business Banking app – which enabled our business banking clients to transact online.

Over the last year as we ramped up our digitalization drive, we saw our customers increase their uptake of digital offerings by more than 34%, indicating that customer preferences are mounting towards self-service channels.

Today’s engagement speaks to our commitment to helping our customers find a way to get things done. At Absa, we call this Africanacity. As a pan-African bank, we are inspired by the immense potential on our continent and are always looking for innovative solutions to help our stakeholders reach their goals. Today, we officially launch our Digital Corners in Gaborone Industrial Branch. Through our Digital Corners, customers will be able to do an array of transactions online. This will save time and should also reduce queues in our branches as we have enhanced customer self-service channels. These include forex payments, transfers, bill payments, mobile wallet, and card management. Moreover, customers will have access to other services which include digital channels on-boarding, digital channels activations and credit card payments to mention a few. The Covid-19 pandemic has forced us to adapt and find new ways of doing business. As your loyal banking partner, it would have been remiss of us not to address and solve one of the greatest challenges that humanity has ever faced. Customer experience and client centricity remains at the core of our strategy. It is my hope that our Digital corner will enhance our customers’ experience by offering them convenience and improved serviced delivery. Let me not take any more of your time, my parting sentiment to you, is that these are unprecedented times, but it is through our challenges that we grow. I often think about all the inventions that we take for granted today – the light bulb, the wheel, the microwave. All these innovations, started with a challenge or a problem, so I believe we are in the right time to birth the greatest innovations and make dreams come true. Lastly, I would like to appreciate and thank you for being here as we unveil our first ever Digital corners. I am confident that we will continue to solution for our customers and provide relevant services, which will continue to position us a customer centric bank.  

*This is part of a speech delivered by Absa Bank Botswana Managing Director Keabetswe Pheko-Moshagane at the inauguration of Absa Bank Botswana Digital Corner 

Related

Get real time update about this post categories directly on your device, subscribe now.

Unsubscribe
Previous Post

2021 BOMU Awards Bigger, Better

Next Post

IMF completes 2021 Article IV mission to Botswana

Related Posts

Botswana\’s Top 100 CEOs unveiled
Business

Botswana\’s Top 100 CEOs unveiled

August 29, 2025
Betway fixingwithdrawal glitches
Business

Betway fixingwithdrawal glitches

August 29, 2025
Bold pitch for BETP
Business

Bold pitch for BETP

August 27, 2025
Botswana Mining Show coming 
Business

Botswana Mining Show coming 

August 20, 2025
StanChart upbeat on CIB transition
Business

StanChart upbeat on CIB transition

August 19, 2025
BOSETU disburses P2 million bursaries
Business

BOSETU disburses P2 million bursaries

August 15, 2025
Next Post
IMF completes 2021 Article IV mission to Botswana

IMF completes 2021 Article IV mission to Botswana

Please login to join discussion
  • BOBA Drugs and Substance Abuse Awareness tournament in JwanengAugust 30, 2025
    RelatedPosts BOBA Drugs and Substance Abuse Awareness tournament in Jwaneng Bold pitch for BETP 346 perish in road mishaps 
  • Statistics Botswana flat brokeAugust 29, 2025
    Statistics Botswana flat broke   RelatedPosts Statistics Botswana flat broke Botswana\’s Top 100 CEOs unveiled Betway fixingwithdrawal glitches Suspend 2025 Agric census due to budget constraints Struggles to pay staff salaries, suppliers, etc Management reported to minister, misappropriationalleged  … Read more: Statistics Botswana flat broke
  • Botswana\’s Top 100 CEOs unveiledAugust 29, 2025
    Botswana's Top 100 CEOs unveiled Progressive Institute to hostTop CEO Conference&Awards Geared towards honouring and cementing resolute leadership GORATAONE KGOSIMORE RelatedPosts Statistics Botswana flat broke Botswana\’s Top 100 CEOs unveiled Betway fixingwithdrawal glitches editors@thepatriot.co.bw   The Progressive Institute has… Read more: Botswana\’s Top 100 CEOs unveiled
  • DIALOGUE VACANCYAugust 28, 2025
      WE ARE HIRING FOR WHAT’S NEXT RelatedPosts DIALOGUE VACANCY TENDER NOTICE CHOPPIES VACANCY – ASIAN CHEF Botswana’s leading agency is looking for the best talent. At The Dialogue Group (TDG), bold thinking meets precision delivery and work that… Read more: DIALOGUE VACANCY
  • Betway fixingwithdrawal glitchesAugust 27, 2025
    Betway fixingwithdrawal glitches Partners with banks for seamless transactions Punters decry limited withdrawals, inconveniences Mabiletsa appreciates strong relationship with VIP clients KITSO RAMONO RelatedPosts Statistics Botswana flat broke Botswana\’s Top 100 CEOs unveiled Betway fixingwithdrawal glitches editors@thepatriot.co.bw   Betway… Read more: Betway fixingwithdrawal glitches
The Patriot On Sunday

© 2024 Copyright The Patriot On Sunday - Inspired by Search Mart.

Navigate Site

  • About Us
  • Advertise
  • Disclaimer
  • Contact Us

Follow Us

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Login
  • Sign Up
  • Cart
  • Home
  • News
  • Business
  • Lifestyle
  • Sport
  • Analysis & Opinions
  • Vacancies & Tenders

© 2024 Copyright The Patriot On Sunday - Inspired by Search Mart.

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?